FAQ
Q: How do I get a sample?
A: If you have a Fedex or DHL account or other express shipping account and agree to pay for express shipping, we can provide samples within 2 days. Alternatively, you send us sample fees via western union, Paypal or bank transfer as well as Courier fees.
Q: How much is the express delivery charge for the sample?
A: Delivery rates depend on quantity, weight and carton size as well as your region.
Q: How do I get your price list?
A: Please send us your inquiries and specific requests.
Q: What is the usual lead time for an order?
A: Usually ordered within 3 days, OEM orders 7-10 days (depending on specific requirements)
Q: Can we print our logo or company name on your products or packaging?
A: Yes. We can print your logo and company name in our products by laser engraving or screen printing according to your artwork design
Q: What is your usual order payment period?
A: We accept terms of T/T in advance, deposit in advance and balance before shipment. 30% down payment, 70% balance letter of credit at sight, preferably over $50,000.
Q: Are there any other payment methods?
A: Yes, we accept Paypal for transactions under $1000.00
Q: How do we become your exclusive distributor?
A: If you can sell our products for $20,000 to $50,000 per month, you can become one of our distributors in your city or region; If you can sell more than $50,000 worth of products per month, you can become our sole distributor in the country.
Q: Are you a manufacturer of this product or a trading company?
We have our own factory. We have nearly 10 years of OEM/ODM order experience. Most of our products are CE.FCC approved. ROHS certificate.
Q: Have you ever exported to any countries?
A: We have nearly 10 years of experience in production and 5 years of experience in exporting our products all over the world, especially to the European and North American markets.